Cart is empty Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. The revised Privacy Policy will be posted on our Site with an updated “Last updated” date, and we will take any other steps required by applicable law.
How We Collect and Use Your Personal Information To provide our services, we collect and have collected personal information over the past 12 months from various sources, as outlined below. The information we collect and use depends on how you interact with us.
In addition to the specific uses listed below, we may use collected information to communicate with you, enhance our services, comply with legal obligations, enforce applicable terms, and protect our rights and those of our users.
What Personal Information We Collect The types of personal information we obtain depend on how you interact with our Site and services. Personal information includes details that identify, relate to, describe, or can be associated with you. Below are the categories of information we collect:
Information We Collect Directly from You
- Contact details: Name, address, phone number, and email.
- Order information: Name, billing/shipping address, payment confirmation, email, and phone number.
- Account information: Username, password, security questions, and related security details.
- Customer support details: Information included in communications with us.
Some services require providing certain information. You may choose not to provide this information, but it may limit access to specific features.
Information We Collect about Your Usage We automatically collect certain usage data through cookies and similar technologies. This includes device information, browser details, network connection data, IP address, and interaction details with our services.
Information We Obtain from Third Parties We may collect personal information from third parties, such as:
- Companies that support our services, like Shopify.
- Payment processors handling payments securely.
- Third-party tracking technologies collecting engagement data.
Any data obtained from third parties is treated according to this Privacy Policy.
How We Use Your Personal Information
- Providing Products and Services: Fulfilling orders, processing payments, maintaining accounts, arranging shipping, and managing returns/exchanges.
- Marketing and Advertising: Sending promotional communications and tailoring advertisements.
- Security and Fraud Prevention: Detecting and preventing fraudulent or malicious activity.
- Service Improvement: Enhancing user experience and providing customer support.
Cookies and Tracking Technologies We use cookies for site functionality and analytics. You can manage cookie preferences through your browser, though disabling them may impact user experience. Our site recognizes Global Privacy Control (GPC) signals to opt out of targeted advertising.
How We Disclose Personal Information We may share personal information with:
- Service Providers: Vendors providing IT, payment processing, analytics, customer support, fulfillment, and shipping services.
- Business and Marketing Partners: To improve services and deliver advertising.
- Affiliates: Within our corporate group.
- Legal Authorities: When required by law.
We do not use or disclose sensitive personal information without consent.
Third-Party Websites and Links Our Site may link to third-party websites. We are not responsible for their privacy policies or security practices. Users should review their terms independently.
Children’s Data: Our services are not intended for children, and we do not knowingly collect children’s personal information. Parents or guardians can contact us to request the deletion of such information.
Security and Retention of Your Information While we take reasonable security measures, we cannot guarantee absolute protection. Information retention depends on business needs, legal compliance, and dispute resolution.
Your Rights Depending on your location, you may have rights regarding your personal information, including:
- Right to Access/Know – Request details about collected personal data.
- Right to Delete – Request deletion of personal information.
- Right to Correct – Correct inaccurate personal data.
- Right of Portability – Obtain and transfer personal data.
- Restriction of Processing – Request processing limitations.
- Withdrawal of Consent – Withdraw consent for specific processing.
- Appeal – Appeal decisions related to personal data requests.
- Managing Communication Preferences – Opt-out of promotional communications while still receiving essential service notifications.
To exercise these rights, contact us using the details below. Identity verification may be required for security purposes.
Complaints If you have concerns about how we process your information, contact us. If unsatisfied, you may appeal or file a complaint with your local data protection authority.
International Users: We may transfer and process data outside your country. For data transfers outside Europe, we rely on recognized mechanisms like the EU Standard Contractual Clauses.
Contact Us For privacy-related inquiries or to exercise your rights, please contact us at: [email protected].
